The NRS is operating with reduced staff because of Coronavirus (COVID-19).
As a result, people who communicate in Auslan using the Video Relay service will experience longer than usual wait times to have their calls answered.
Other NRS call channels can also expect longer wait times.
Where do I go for help?
The Helpdesk is open Monday to Friday from 8am to 6pm (AEST, excluding national public holidays).
There are a number of ways to make contact with Helpdesk staff:
Phone: 1800 555 660
TTY: 1800 555 630
Fax: 1800 555 690
SMS: 0416 001 350
Email: helpdesk@relayservice.com.au
